Viewing your Polymer Library account statement
You can view a statement of your Polymer Library account after you have logged in. The statement will display the current balance and any transactions made. It will show what account was purchased, which abstracts have been viewed, and which documents have been ordered, by whom and when.
The statement can be viewed by anyone who has the account User ID and Password. Please see the example below. The details on the new system will be displayed for 14 months and then cleared. We will continue to keep a complete record of your purchasing history at Rapra, so please don't hesitate to get in touch with us for any queries.
Please note that abstract viewings will be automatically deducted from your account. Document delivery orders will however be deducted manually once the item has been processed, so may take longer to be reflected on the statement.
This is an example of what your statement may look like:
Charges for: Example Corp.
|Date & Time||User||Description||Reference||Debit||Credit||Balance|
|1||05/02/2009 00:00||Subscription Account 5||Inv.86817||£200.00||£200.00|
|2||11/02/2009 11:53||sampleuser||1031710 PDF download||£26.00||£174.00|
|3||11/02/2009 11:55||sampleuser2||1031775 DDL e-mail||£27.00||£147.00|
|4||11/02/2009 17:06||sampleuser2||Abstract 1001321||£1.00||£146.00|